General Data Protection Regulation

About GDRP

The General Data Protection Regulation (GDPR) very significantly increases the obligations and responsibilities for organisations and businesses in how they collect, use and protect personal data. At the centre of the new law is the requirement for organisations and businesses to be fully transparent about how they are using and safeguarding personal data, and to be able to demonstrate accountability for their data processing activities.


Addware Europe is committed to protecting the privacy of its Users and to treat their data in accordance with the principles of correctness, lawfulness, transparency and confidentiality.

Addware Europe hereby provides Users with pertinent information regarding the purposes and treatment of their personal data, of which the same is held whenever the User visits the website ("Site") and registers an account.

The terms of this Policy apply to all Addware Europe Sites and the proprietary Addware Europe platform ("Platform") and to applicationa for smartphone (such "Oralcare Pro app" or "Oralcare Pro Master app"), unless otherwise specified to the User in the registration forms provided by Addware Europe, or otherwise established in specific written agreements between the User and Addware Europe.

This Privacy Policy describes how "" collects, and processes your information, and what choices you have with respect to the information, as well as your rights relating to the collection and processing of your information.

When we refer to "" we refer to Addware Europe Ltd and other affiliates (“Addware or “we” or “us”) and the or other Addware websites (“Site” or “Sites”).

In order to use Addware Europe Sites, Services and/or to provide any personal information to us, you must accept the practices described in this Privacy Policy. If you do not accept these practices, you must not access or use any Addware Sites or Services or provide us with your personal information.

Read all relevant information

Personal Information

In describing the information we collect, the term “personal information” refers to information that tells us specifically who you are, such as your name, company name, phone number, email or postal address.
In many cases we need this information to provide the services that you have requested.
Unless necessary to provide our services, the amount of personal information that you choose to disclose to is completely up to you.
The only way we know something about you personally is if you provide it to us.
We do not intentionally collect any sensitive information, such as information concerning race, religion, health, sexual orientation or political beliefs.
Please do not send any sensitive personal information to us

Voluntary Information

We receive and store any information you voluntarily communicate to us in connection with your use of our Sites or which you may voluntarily communicate to us in any other fashion.
You may choose not to provide certain information we request from you. However, if you so elect, we may not be able to provide our products and services, and you might not be able to access or take full advantage of the features and functionality of
Once you initiate a voluntary transaction, we will ask you for certain information depending upon the nature of the transaction in question. For example: A - When you request our services, we may collect your name, mobile/phone number, social media account names, and email address and any other relevant information needed to contact you.
B - When you contact us concerning downloads or with general inquiries, we ask for the information we need in order to answer your question as quickly and as accurately as we can.
C - We ask for your email address in order to be able to reply directly or to ask for additional information necessary to respond to your question. D - When you submit a request to receive our newsletter, we ask for your email address to deliver the newsletter.
E - We may ask for your name, email address, social media account, phone number, address and/or country to register you to attend our webinars or conferences upon your request.

We may use information collected about you to protect our rights and for any other purpose disclosed to you in connection with our Services.

Scope of processing Company
Insurance Convention App Broker S.r.l.
Insurance Convention Pampirio & Partner
Send Push Notification OneSignal
User Assistance Addware Europe
Software Development and Maintenance Addware UK


Until you initiate a voluntary transaction with us, we do not collect any personal information about you.
The information we collect is used to provide you with our Services; enable us to communicate with you; process requests for information or otherwise as necessary to perform an agreement between you and oralcare,pro; improve or add features, functionality and content to our Site; provide you with a more personalized experience at the Site
We may also use your Information to send you offers related to our new services and/or special offers or updates or improvements to our existing Services.
If you prefer not receive any such email correspondence information concerning our products and services, please contact us at or click “unsubscribe” if present.

Using Your Personal Information

The information that we collect from you via the Site and otherwise is an integral part of our business, and Addware Europe is not in the business of selling or renting your personal information to third parties.
We may share information collected about you with any member of our group of companies. This information shall be transferred in order to allow us to provide our Services to you, where other companies within our group perform components of the full Service offering. Such other services include customer support, internal audit, training and professional services.

Transferring Information Internationally

Our products and services may be provided using members of our group of companies and third parties acting on our behalf located in various countries around the world that may be located in countries outside of the European Economic Area (EEA), or countries deemed by the European Commission to have satisfactory data protection.
These other countries may not offer the same level of protection for the information collected about you, although we will at all times continue to collect, store and use your information in accordance with this Privacy Policy and the General Data Protection Regulation (GDPR). Addware Europe will ensure we share data only with those organizations that satisfy an adequate level of data protection in line with applicable data protection legislation.

Partners and Third Parties

Addware Europe may submit personal information to the extent strictly necessary to third parties as required or necessary to fulfill its Services and/or for performance of obligations.
Addware Europe maintains ownership and control of the information so used. In any case, we will always ensure that your information will only be processed in connection with the Services and in accordance with this Privacy Policy and applicable data protection legislation.

Sale of Business

As we develop, expand and improve our lines of activities, we may disclose information collected about you with third parties in connection with any merger, sale of company shares or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.
You acknowledge that any acquirer or successor of Addware Europe may continue to use your information as set forth in this policy.

Disclosure Required by Law

We may also disclose information collected about you if:
1 - disclosure is necessary to comply with any applicable law or regulation;
2 - to enforce applicable terms and conditions or policies;
3 - to protect the security or integrity of our Services;
4 - if we believe such disclosure is necessary to protect our rights.

Disclosure With Your Consent

Other than as described in the foregoing, you will receive prior notice from us in the event we propose to share your personal information with third parties, and you will have a reasonable opportunity to give us such explicit consent.

“Opt Out” and Complaint Procedures

In addition to the options made available to you when we collect information (if any), you may elect to “opt out” of having your personal information shared with third parties (except for uses specifically requested by you and necessary business uses).
You must submit a request to us in one of the following ways:
By Mail: Addware Europe LTD, 3013 Lake Drive, Citywest Campus, Dublin 24, Eire
By Email:
We will update the specific records related to your request as promptly as practical. Note, however, that you may receive additional communications after you submit your request while we process the request.

We want any information you provide to be correct so you have the right to request the correction or update of personal information that we hold about you.

You have the right to direct us not to perform any of the procedures of collecting, storing or sharing of your information at any time. In such a case, you may not be able to engage in an activity on the Site or may not be able to provide its products and services to you

You also may object to the use of your personal information for marketing purposes at any time without giving reasons via email at

GDPR affords EU data subjects with additional rights that are summarized below. In order to assert any of these rights, please contact us at at any time.

Right of Confirmation: You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed.

Right to Access Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable format.

Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data or to limit our use of it.

Amend Data: You can request the correction or update of personal data that we hold about you.

Right to Erasure (Right to Be Forgotten): You can ask us to erase or delete all or some of your personal data.

Right to Individual Decision Making, Including Profiling: You have the right not to be subject to a decision based solely on an automated processing, including profiling.

Right to Withdraw Consent: Where consent forms the basis for processing, you shall have the right to withdraw your consent to our further processing as described in this Privacy Policy. In such case, please note that we may no longer be able to provide you with the Services you have requested and may therefore terminate relevant agreements with you. In addition, we may be required to continue to hold your personal data to fulfill legal and regulatory obligations.

If you are not satisfied, you have the right to lodge a complaint with The Office of the Data Protection Commissioner of Ireland. ( ) Addware EUrope will cooperate fully with any such investigation and endeavor to satisfy all queries as fully as possible.

We reserve the right to reject or remove any information or content posted on our Site at our sole discretion.


We shall retain certain records of the information collected about you for a period of five (5) years after termination of your account.
Otherwise, we reserve the right to delete and destroy all of the information collected about you upon termination of your account unless you request otherwise.
Notwithstanding the above, you have the right to request the deletion of your data.
Depending on the Services that we have provided to you, we may be required to hold certain data for five (5) years from the date of request of deletion of data, for legal purposes.
We cannot continue to provide our Service to you if you request the deletion of your data.
You can request the deletion of your data as described above.


We are committed to ensuring that the information collected about you is secure.
Our Site has commercially reasonable security measures in place including administrative, technical and physical procedures, to protect your information against the loss, misuse and alteration of the information under our control.
However, you should keep in mind that this Site is run on software, hardware, and networks, any component of which may, from time to time, require maintenance, experience problems or breaches of security.
Should you have any particular concerns about a particular method of data processing, we may take reasonable steps to provide an alternative method. This high level of security can only be effective, if you follow certain security practices yourself including never sharing your account details with anyone.
If you believe that any of your account details have been exposed, you can change your password at any time through our Site, as well as contact our

What About Links to Other Websites? - Our Sites and mobile applications contain links to other websites that are not under our control. These websites have their own policies regarding privacy. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any third-party website that collects personally identifiable information. We do not accept any responsibility or liability for these privacy statements.

Governing Law

This Privacy Policy shall be governed by and construed under and in accordance with the laws of Ireland.


The English language version of this Privacy Policy shall be binding.
Any translation or other language version of this Privacy Policy shall be provided for convenience only. In the event of a conflict between the English version and any translation or other language version of this Privacy Policy, the English-language version shall prevail. This Privacy Policy (including, if applicable, our terms and conditions) specify the entire agreement between you and us and supersede any and all prior agreements, terms, warranties and/or representations to the fullest extent permitted by the law.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page, and/or provide you with notice by other methods, so that you are always aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
It is your responsibility to check back to this page occasionally to see these changes.

This Privacy Policy was last amended on May 24, 2018.
If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy that you would like us to consider, please email us at